INTRODUCING ARENA PROTECT

Arena Protect brings you all the key information as we plan for the return of live events, giving you everything you need to know to feel confident and safe when coming to our arena.

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FREQUENTLY ASKED QUESTIONS
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OUR NEW BAG POLICY
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VISIT BRITAIN ACCREDITED
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HERE'S HOW WE'RE SOCIAL DISTANCING
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ENHANCED CLEANING
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CONTACTLESS PAYMENTS
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SOME THINGS YOU MIGHT BE THINKING...
WHAT ARE YOU DOING TO KEEP ME SAFE?

Working to current Goverment guidelines, we have introduced a number of new measures, including but not limited to: face coverings, enhanced cleaning, socially distanced layouts and one way systems.

For more information, check out our Arena Protect FAQs.

ADVANCED TICKET SALES

To reduce physical contact, all ticket bookings will be online with e-tickets being issued. This will enable us to support Track and Trace and ensure we can provide robust communications so fans are aware of the measures in place for their event. Contact details will be kept for 21 days.

DO YOU HAVE SOCIAL DISTANCING MEASURES IN PLACE?

For each show we will be operating socially distanced layouts within the arena bowl, along with one way systems and people flow management to ensure social distancing. Please follow signage and staff directions to help keep everyone safe.

DO I HAVE TO WEAR A FACE COVERING?

Yes, you’ll be required to wear a face covering at all times when in the venue, except from when eating and drinking within your allocated seat.

I'M NOT FEELING WELL, CAN I STILL ATTEND?

You should only attend a show at our venue if you’re not self-isolating and/or experiencing any symptoms of Covid-19. If you’re concerned, please refer to the advice given by Public Health England. 

CAN I BRING A BAG?

To help speed things up, enable a contactless entry and to ensure your safety, we’d really prefer if you didn’t bring a bag to our venue. View our full Bag Policy details here.