For help with tickets purchased before 1st September, click here.

For help with tickets purchased after 1st September, click here.

If you purchased tickets from elsewhere, then please contact your point of purchase.

Please refer to the Arena FAQs.

Doors opening times are detailed on your ticket.

Often we don't receive the actual performance times until closer to the event. These times are subject to change but you can find the latest times on your specific event page. Choose your event from our What's On page. 

Further information about our accessibility policy and dedicated ticket line can be found on our Accessibility pages.

Utilita Arena Birmingham is situated in Birmingham City Centre. For more details of how to get here check out our Getting Here pages.

Fancy the VIP experience? Find out more about our Hospitality packages here.

We have a variety of food and drink outlets inside the Arena, find out more on our Inside the Arena pages.

Looking to put on an event? Further information can be found here or contact our sales team on arena-sales@necgroup.co.uk.

For quick answers, check out our FAQ pages or try our easy-to-use Venue Assistant – your go-to guide for all things arena-related.

If you’ve got a general enquiry and couldn’t find the info you need online, feel free to drop us a message through our Contact Us form.

Just a heads-up – ticket related questions are best handled by the ticketing provider you purchased from, so please get in touch with them directly for the most accurate support.

We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at feedback@necgroup.co.uk

For more information about the companies within the NEC Group and how we use your information please see our Privacy Policy.