We're going CASHLESS at our Box Office!

We wanna get you guys outta the queues at the Box Office and into our arena super swiftly - and going CASHLESS is the answer! So, next time you head to our BO at Arena Birmingham, there’s no need to bring cash, just tap your card or phone and in you go! Read all about it here!

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We've put our heads together with our mates (and official ticketing agent) The Ticket Factory, to think of a way to reduce the time you spend queuing at the box office and increase the time you have having inside the arena living your best life....and going CASHLESS is the answer!


So ditch the shrapnel in ya pocket and just tap your card or mobile device (Apple Pay, Google Wallet or Android Pay) on our machines for a quicker, smoother transition from the queues outside to the arena concourse.


Here's a few q's and a's you might be interested in - check these out ahead of your next visit to Arena Birmingham!



Yes you can. We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only.Opening hours are subject to change at short notice. To confirm our opening times before travelling to Genting Arena or Arena Birmingham to purchase tickets please call 0844 581 1311 for up to date information.


If you purchase your tickets at the box office and are able to collect your tickets at the same time you will not have to pay the admin fee. The service fees and facilities fee are applicable on all transactions and all payment methods including cash for tickets purchased at the box office.



No, we’ve gone cashless at our box office at Resorts World Arena and Arena Birmingham. We’ve done this to speed things up and reduce our queues.

Everything is contactless too, just to make it that little bit easier. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay.


If you have any questions, give The Ticket Factory a nudge and they'll be able to help! In the meantime, check out all the awesome upcoming events we've got coming up here at Arena Birmingham, there's some beauties to look out for!